As we all know, these are difficult times. With information on COVID-19 (coronavirus) changing daily, it is natural to be anxious, especially when you are dealing with a chronic condition. The team at Holistic Incontinence is taking the matter extremely seriously and are closely monitoring the situation. Our team are following government and WHO (World Health Organisation) advice and guidelines to avoid the spread of the virus.
But our online stores are open as normal and today we are going to discuss some concerns our clients might have during this crisis.
Can I Still Order Incontinence Products Online?
Yes! Online stores like Holistic Incontinence are still open and operating. We are able to ship your orders straight to your door, ensuring you don’t need to run the risk of entering a supermarket. Holistic Incontinence is still accepting orders as normal.
Will My Order Arrive on Time?
At the moment, couriers and Australian Post services around Australia are seeing a huge surge in shipments, which may cause a short delay. You should allow an extra day or two for your parcel to arrive, as delivery times might be longer than usual. While your shipment from Holistic Incontinence might take a little longer to reach you, our team is always here to help.
The Supermarket is Sold Out of Products, How Can I Get Incontinence Supplies?
Unfortunately, in these unprecedented times, it might be difficult to find your usual incontinence products. Buying from reputable online stores, like Holistic Incontinence, can be easier. Products will state whether or not they are in stock, meaning you know what you’re getting when you order. Products can then be shipped to your door, so you can avoid travelling or congregating in supermarkets during this time. It is a convenient and discreet option. However, at times like these, it is important to order only what you need, or your regular amount of products, to ensure you and others remain supplied.
Do I Need to Use Hand Sanitiser?
It is important to ensure you follow proper hygiene routines when you have incontinence issues. And at times like these, hygiene is more important than ever to prevent the spread of COVID-19, as well as other viruses and bacteria. However we understand that hand sanitiser is often sold out at these times. Please ensure you check online with Holistic Incontinence, regularly, as we are trying to keep hand sanitiser in stock.
Remember to follow the following good hygiene practices:
Hand washing the most effective way to prevent the spread of infections. Good hand washing requires an adequate amount of soap and rinsing under running water. Wearing gloves is NOT a substitute for hand washing.
When Should I Wash My Hands?
You should wash your hands:
- When your hands a visibly soiled
- After using the restroom or toilet (especially if you have had to change incontinence products)
- Before and after handling food, meat, poultry, fish, or drinking or smoking
- After blowing your nose or sneezing into your hands
- When visiting or caring for sick people
- After handling garbage or touching contaminated surfaces like garbage bins, etc.
- Before preparing or taking medications
- After contact with blood or body fluids
- Before using or removing contact lenses
- After handling pets or animal waste, food or treats
How Do I Properly Wash My Hands?
For effective handwashing, follow these tips:
- Use water and soap – at least 1-3ml – and wet your hands thoroughly
- Lather with soap for at least 15 seconds
- Make sure you wash between your fingers, under fingernails, the front and back of your hands, wrists and forearms
- Use running water where possible
- You should wash your hands for a minimum of 20 seconds all together or longer if hands are visibly soiled
- Try singing a short song like Happy Birthday or A,B,C to ensure you wash for long enough
- Rinse thoroughly clean using running water and a rubbing motion
- Dry your hands with a paper towel, clean towel or air dryer
Remember to try and keep your hands away from your eyes, nose and mouth. And liquid soap in disposable containers is best. If dry skin occurs, ensure you use a moisturising lotion.
You do not need to have antibacterial soaps at home. Washing frequently and appropriately will be enough. When out and about, or when accepting take out food or parcels, you should wipe your hands, purchases and bag/wallet/purse with hand sanitisers and wipes. If you do use sanitisers, they should be at least 60% alcohol. They don’t eliminate all germs but they can help prevent the spread of illness.
What About Reusable Incontinence Products?
There are many reusable incontinence products available. These cloth products are able to be cleaned and while a more expensive option, they do last longer than one-use products. However, it is important to remember that reusable products are not suitable for all types of incontinence. It can also be difficult for those with mobility issues to keep these garments properly clean, as well.
Reusable products are best suited for light, urinary incontinence, not faecal or heavy incontinence. Even during this crisis, it is best to use products you are familiar with than to change. This way you will always know you are properly covered and protected.
At Holistic Incontinence, we are all about care. Our site offers a complete support package for families, carers and Australians living with incontinence. We offer the best wholesale prices on high quality incontinence products, and we make the purchase of incontinence supplies easy whether you buy online or over the phone.
Holistic Incontinence’s home delivery is discreet and affordable, giving our customers peace of mind. Contact us today, or explore our range!